Late Receivables
Customers will be given the opportunity to correct past due invoices within 60 days of service before incurring a late fee of $35.00 per/month retroactive to 30 days past due. For example if a customer does not pay and invoice within 60 days of completed service they will be billed $70.00 plus$35.00 each additional month. If the customer pays prior to 60 days from completion of service there will been late payment charged.
Customers will be sent a friendly reminder past due invoice(mailed and/emailed) 30 days after service completion.
Customer will receive a confirmation telephone call after 60 days from service completion and will be sent a second past due invoice(mailed and emailed.)
Customer will be sent an explanation letter warning of legal action if invoice is not paid within 90 days and monthly late fees will continue to be added.
Collections claim will be filed with the county after 90 days past due.